Shipping & Returns
Standard Local Tracked Shipping | HKD 30
Free Shipping on ALL orders over HKD 680 | HK & Macau wide
International Orders | Quotes needed
Return & Refund Policy
We are happy to accept exchanges or returns within 7 days of receiving your order. However, all products that are on sale can not be exchanged or returned. Once a sale item is purchased, the sale is final.
All exchanges and returns MUST be returned in their original unused, unworn, and unwashed condition with tags still attached (if applicable). Postage back to us for an item to be exchanged is the responsibility of the customer. All return items can only be returned for store credit ONLY. No refunds are given.
Cosmetics, swimwear, tableware, socks, pacifiers, teethers, and toothbrushes are non-exchangeable products and all sales are final once purchased due to hygienic reasons.
For any exchange or return inquiries, please email us at firstname.lastname@example.org with your name, contact details, and your order number, with reasons for exchanges or returns.